Trust & Safety Guidelines
Your safety is our top priority. Please read these guidelines carefully before buying or selling.
Tips for Buyers
- 1
Meet in a public, well-lit place
Always arrange to meet the seller in a busy public area during daylight hours, like a cafe or shopping mall.
- 2
Inspect the item thoroughly
Check the condition of the item and ensure it matches the description before handing over any money.
- 3
Never pay in advance
Do not transfer money to a seller before receiving the item. Beware of sellers asking for wire transfers or mobile money upfront.
Tips for Sellers
- 1
Protect your personal information
Do not share unnecessary personal details. Only provide your phone number to serious buyers.
- 2
Verify the payment
If accepting mobile money or bank transfers, ensure the funds are cleared in your account before handing over the item. Cash is generally safest.
- 3
Bring a friend
When meeting a buyer, especially for high-value items, it's a good idea to have someone accompany you.
Red Flags to Watch For
- Prices that are too good to be true.
- Sellers who refuse to meet in person or speak on the phone.
- Requests for advance payments or 'processing fees'.
- Buyers offering to pay more than the asking price to cover shipping.
Report Suspicious Activity
If you encounter a suspicious listing or a user acting fraudulently, please report them immediately using the 'Report' button on the listing page or by contacting our support team. Your reports help keep the community safe.
